As the foundation of our services is based on the PROCESSES of the “Information Technology Infrastructure Library (ITIL®)”, we have designed a compendium of Workshops of its Foundations and the different Processes that compose it. Our catalog of services also contains the formal ITIL® courses.
We are convinced that in order to adopt the ITIL® practices in our Processes we need to speak in a language that contains its terminology. That is why one of the main objectives of our courses and workshops is to achieve the use of the ITIL® Vocabulary in our Common Language. And on the other hand, to recognize the benefits of implementing ITIL® in your organization.